BDC Agent / Call Center (Sales/Service) - Brickell Honda, Miami, FL

Job description

Growth Opportunities Available Are you a customer-focused, driven individual looking to join a luxury automotive team? Brickell Honda, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service . Help connect clients with their dream vehicles and ensure exceptional service experiences! Position Location : Brickell Honda -690 SW 8th Street, Miami, FL 33130 What You’ll Do: Handle inbound and outbound calls to assist customers with sales or service inquiries.Follow up on leads and schedule sales appointments and service visits.Provide excellent customer service to ensure satisfaction and build loyalty.Maintain and update customer information in our CRM system.Collaborate with sales, service, and marketing teams to meet client needs. What We’re Looking For: A friendly and professional communicator who thrives in a fast-paced environment.Comfortable making 100+ outbound calls and working with a team.Organized, detail-oriented, and able to manage multiple tasks effectively.Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).Bilingual in English and Spanish is a bonus!...