Founding Customer Success Manager US

Job description

About DeepIP DeepIP is driving the transformation of Intellectual Property (IP) with AI-powered tools that enhance the efficiency and accuracy of IP professionals. By leveraging advanced AI technology, we help patent agents and attorneys streamline and accelerate the drafting of patent applications. Our journey is marked by rapid growth, an innovative product roadmap, and a passionate team that thrives on collaboration, learning, and taking ownership. If you’re ready to contribute to building the future of patent law, we invite you to join our mission. ✨ About the Founding Customer Success Manager Opportunity As our Founding Customer Success Manager, you will play a critical role in shaping the customer journey at DeepIP. You will be responsible for establishing strong relationships with our earliest customers, ensuring they realize maximum value from our AI-driven products, and acting as the bridge between our clients and our product, engineering, and sales teams. Key Responsibilities in Customer Success and Product Adoption Build deep, long-lasting trust with patent professionals and IP law firms adopting DeepIP’s AI-powered legal technology. Drive onboarding, training, and enabl...