Director - Digital Identity Externalization

Job description

Chase is committed to building industry-leading identity capabilities to secure the financial ecosystem, enhance user experience, and drive business growth. As Product Director on the Identity team, you will play a critical role in developing and delivering innovative identity solutions—including identity verification, identity lifecycle management, and digital identity externalization. You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust. Key Responsibilities: Drive the definition, delivery, and continuous improvement of identity products and features (e.g., identity lifecycle management, identity graph, consent management, digital identity solutions). Translate strategic vision into actionable product roadmaps, requirements, and user stories. Manage product backlogs and prioritize features based on business impact, customer needs, and technical feasibility. Partner with engineering, design, data, and business teams to deliver robust, scalable, and secure identity solutions. Support go-to-market and commercialization efforts for digital identity products. Communicate product plans, progress, and re...