Building Automation Airport Support Administrator III (May Underfill)

Job description

Position Title: Building Automation Airport Support Administrator III (May Underfill) Job Description: Under the guidance of the Network Support Team Manager and/or the Network Engineering Team Manager, oversees and ensures completion of tasks pertaining to supporting customers that use City computer, phone, and data network resources. This includes planning and coordinating the installing, configuring and maintaining of networked desktop computers, laptops, mobile devices, printers, phones, data equipment, and software for City departments. Responsibilities will also include providing onsite technical support at off-site buildings, working with the Software Support Team and the Software Engineering Team regarding software and application issues, and working with the Network System Engineer Team in resolving issues involving network connectivity, throughput, and overall LAN performance. Mentoring and training Network Support Team II and I Administrators, and managing projects as assigned. Various work schedules may be required to accommodate the hours that the Help Desk and onsite technical support are available for City customers, in addition to the demands of project management a...