REGULATORY SPECIALIST III - 79000724

Job description

Requisition No: 872137 Agency: Business and Professional Regulations: Working Title: REGULATORY SPECIALIST III - 79000724 Pay Plan: Career Service: Position Number: 79000724: Salary: $1,800.14 Bi-Weekly: Posting Closing Date: 04/07/2026: Total Compensation Estimator Tool: Division of Service Operations: Customer Contact Center: REGULATORY SPECIALIST III: Position Number 79000724: Hiring Salary: $1,800.14 Bi-Weekly: ** Open Advertisement** Our Organization and Mission: The Division of Service Operations manages the Central Intake and Licensure unit, the one-stop shop for intake of applications and payments. The Division also oversees the Customer Contact Center (CCC), which handles all initial interaction conducted via telephone and e-mail. This position works as a Regulatory Specialist III (RSIII) in the Customer Contact Center (CCC). The Work You Will Do: The RSIII responds to customer inquiries by providing general licensing status information and requirements for DBPR regulated professions & businesses with minimal assistance and submits an escalation referral when further action is necessary for resolution. These inquiries will include the more complicated calls regarding, but...