Patient Advocate

Job description

The scheduled shift is Monday through Friday 8:00 AM - 4:30 PM Job Purpose: The Patient Advocate supports uninsured and underinsured patients by helping them access financial assistance through state programs, hospital assistance programs, and federal benefits such as SSI/SSDI. The role involves completing applications, gathering documentation, and coordinating with government agencies to ensure patients receive the support they need. Duties and Responsibilities: - Assist patients with applications for Medical Assistance (MA), hospital charity care, and SSI/SSDI - Interview patients at the bedside and in the Emergency Room to assess eligibility and gather information - Identify eligibility and collect required documentation - Submit and track applications with the local assistance offices - Provide support for Marketplace insurance when applicable - Maintain accurate records and meet productivity goals - Verify and update insurances - Other duties as assigned - Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards - Understand and comply with Information Security and HIPAA...