TG Dealer-Supervisor (Dual-Rate)

Job description

Odawa Casino Resort Job Description: Job Title: Table Games Dealer / Supervisor Reports To : Table Games Shift Manager Department: Table Games: Minimum Pay Rate(s) : $10.00 per hour + Tips / $20.00 per hour Job Code: TGDS: Pay Grade: TG2: Date Written: 02/09/2012: Revision Date : 01/01/ 2024: Job Summary : A Dealer that performs as a Floor Supervisor to meet business needs. Responsible for the successful operations of the Table Games area, assuring game protection, and that g uests have a memorable gaming experience. Primary Duties and Responsibilities: - Conducts oneself in a positive and professional manner, acting as a role model for all Team Members. - Greets all guests and Team Members in a friendly, open manner. - Maintain s knowledge of all current and upcoming promotions and events at Odawa Casino Resort. - Recommends process and customer service improvements, innovative solutions, policy changes and/or major variations from established policy. - Uses effective approaches for choosing a course of action or develops appropriate solutions to issues that may arise. - Attends all meetings as required. - Complete s all required training satisfactorily. - Maintain s the highest l...