Lead Client Analyst

Job description

Opportunity Overview: We are looking for a Lead Client Facing Analyst to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most. What you’ll do: - Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program that maximizes platform value - Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients - Collaborate with Product, Development, Design, and Engineering teams in scoping new functionality, or enhancing existing functionality, to meet client automation needs - Develop strategic roadmaps related to continuous improvement of decision automation performance in order to drive increased value for clients - Analyze authori...