Business Intelligence Manager
Citizens · US
The Business Intelligence (BI) Manager leads a portfolio of analytics and reporting solutions aligned to a specific line of business. This role translates bu...
Job description
The Business Intelligence (BI) Manager leads a portfolio of analytics and reporting solutions aligned to a specific line of business. This role translates business strategy into governed, scalable, insight-driven reporting that supports executive decision-making. The BI Manager operates at the intersection of business, data, and technology — driving modernization, elevating analytical rigor, and building high-performing BI talent. This is a leadership role focused on impact, clarity, and enterprise standards — not report production. Key Responsibilities: Business Strategy & Partnership: - Serve as the primary BI lead for assigned business stakeholders. - Translate business strategy into a clear BI roadmap and prioritized book of work. - Lead intake, prioritization, and quarterly planning discussions. - Develop executive-ready dashboard mockups prior to development. - Ensure reporting answers defined business questions and drives decisions. Analytical Leadership: - Apply structured problem-solving and quantitative reasoning to ambiguous business challenges. - Ensure analytical outputs are statistically sound and logically defensible. - Guide team members on metric definition, data i...