Hiring: NLP Architect – Generative AI & Conversational Intelligence | 15+ Years of Exp. | Remote

Job description

Job Description Role: NLP Architect – Generative AI & Conversational Intelligence Location: (Remote): Duration: 12+ Months Contract: Experience Needed: 15+ Years: Visa: All Visas acceptable: About the Role: We are seeking a Principal AI Architect – Generative AI & NLP to lead the design and deployment of next-generation AI platforms powering intelligent customer experiences. This role will drive innovation across LLM-based conversational AI, agent assist systems, and autonomous CX workflows, enabling scalable, secure, and human-like interactions across global enterprises. You will play a critical role in shaping the future of AI-driven contact center platforms, combining Generative AI, GraphRAG, RLHF, and multi-agent systems to deliver highly personalized, context-aware, and trustworthy customer interactions. Required Qualifications: 15+ years of experience in AI/ML, NLP, or distributed systems 1. GraphRAG architecture (not just RAG) 2. RLHF and alignment systems 3. Multi-agent AI systems 4. Distributed training and inference - 5+ years working with Generative AI and LLM-based systems - Proven experience building production-grade AI platforms at scale Deep expertise in: - Strong pr...