Emergency Response Coordinator (Field Sales)

Job description

Merit Restorations We specialize in emergency response, mitigation, and full reconstruction for residential and commercial properties impacted by fire, water, storms, and other disasters. Trusted by leading insurance carriers and communities across the region, we move fast, act with integrity, and care deeply about the people we serve. As an Emergency Response Coordinator (ERC) , you are the first face of Merit in moments that matter most. You arrive on scene during emergencies, earn trust under pressure, and guide property owners through their first step toward recovery—while confidently securing emergency service agreements that launch the restoration process. This is a field-based, high-impact sales role for someone who thrives in urgency, leads with empathy, and takes ownership of results. This position operates remotely in the field, responding on-scene throughout Northern Virginia and West Virginia , with 24/7 emergency availability. WHAT YOU WILL DO: Emergency Response Sales & Client Engagement Field Sales Execution & Lead Conversion - Respond immediately to fire, water, mold, storm, and catastrophic property losses. - Assess damage on site and clearly present Merit’s emerge...