Clinic Appointment Coordinator (Third Floor - CSC)

Job description

This is an AFSCME represented position. Why UMPhysicians?: Regardless of role, we at the University of Minnesota Physicians recognize that every member of our team is vital. The Clinic Appointment Coordinators who work at MPhysicians ensure that patients and their families and guests have a positive experience unparalleled in the health care market. Our Clinic Appointment coordinators serve as the welcoming face for our clinics for patients and their families at time of check-out. UMPhysicians also emphasizes an inclusive, team-focused atmosphere; as such our Clinic Appointment Coordinators are integral to helping us develop the next processes needed to ensure our patients well-being. The primary focus of this role is ensuring efficient check-out process for the patients and helping them get scheduled for follow up appointments after seeing our wonderful clinical staff. The team works collaboratively with clinic management and staff to support the business needs of the clinic which include but is not limited to: working wait/reschedule list, working In-basket messages, check-out, scheduling, and work queue reports. MPhysicians emphasizes and fosters an inclusive, team-focused, and...