Supervisor- Piazza Food Hall

Job description

JOB SUMMARY: With a friendly, upbeat and positive attitude. Supervises the front of house operation and staff for select dining venues on assigned shift. KEY JOB FUNCTIONS: - Directs the daily work activities of assigned personnel within the dining facility. - Ensures venue product and dining experience surprises and delights the guests. - Solicits and responds to guest feedback by direct interaction. - Immediately addresses service issues and follows-up to ensure guest satisfaction. - Conducts service education program, coaches, develops and leads staff in proper performance of duties. - Leads by creating a positive, supportive work environment. - Communicates and cooperates with the food production management team. - Other duties as assigned. QUALIFICATIONS: - High school diploma or equivalent required. - College degree in culinary arts, hospitality or hotel management preferred. - Previous supervisory experience in high volume restaurant industry preferred. - Minimum of 3-5 years experience in food and beverage required. - Excellent verbal and written communication skills required. - Excellent problem solving and critical thinking skills required. - Must have a professional expe...