Representative II, BPS Client & Product Onboarding

Job description

Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS? What you will be doing: Develop a strong understanding of client products and services through information‑gathering sessions to determine how FIS systems should be configured to meet client needs Gather, analyze, and assess client forms and data files using data analysis, product mapping, and client interviews Create detailed data maps and transaction workflow documentation that define how all data fields are converted and processed Share and refine data mapping documentation with programmers, clients, and internal stakeholders to ensure successful conversions Test customized software against client‑specific requirements and review conversion results, reports, balancing, and data loads with customers Obtain formal client acceptance of conversion results Examine client processes, forms, and reports to determine operational needs and docume...