Quality Group Lead

Job description

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you!: NOTICE: For Privacy Policy please review here Job Responsibilities: The Quality Group Lead is responsible for delivering services and solutions to Welocalize customers. The Quality Group Lead will be accountable for a group of Quality Leads and Managers or manages a team of Quality Leads. The Quality Group Lead main objective is to ensure the quality team members in their group understand their client requirements, engage the global team in the fulfilment of those requirements, and craft and deliver client quality solutions. These solutions are based on the Welocalize Four Pillars of Customer Service, Quality, Innovation and Global Teamwork. The Quality Group Lead is accountable for achieving assigned Objectives and Key Results (OKRs) and achieving and exceeding financial performance of their group. (L2) MAIN DUTIES: The followi...