Assistant General Manager

Job description

Summary: Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, staffing, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities. Duties and Responsibilities: Certificates and Licenses: Lifeguard, CPR, First Aid, AED and Certified Pool Operator certifications required. Lifeguard Instructor certification is highly encouraged. Compensation: $25.00 - $32.00 per hour - Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures. - Helps the General Manager and department managers fulfill all daily tasks. - Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction. - Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training. - Provides sales and marketing training to all qualified sales staff. - Provides direction in the retail and vending departments to ensure a proper mix...