Customer Service Specialist

Job description

18-Month Contract Position About the position: Reporting to the Customer Serivce Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. What we offer: Global career advancement and mentoring opportunities Competitive salary: Employee Resource Networks that are advocating for advancing diversity, equity, and inclusion within the company. What you’ll do: Receive and process customer orders Develop solutions to customer needs/opportunities: Build and sustain long-term customer partnerships Display effective communication and interpersonal skills Collaborate effectively with team members: Resolve problems and non-conformances quickly: Other duties as required: What you’ll need: University degree or College diploma with specialized training in a related field (i.e. chemistry, sales, or customer service) with two (2) years of customer service experience Must have a strong organizational aptitude, be detailed oriented and...