Staff Customer Success Manager

Job description

About Checkr Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company . As a Customer Success Manager for Checkr Trust , you will join an emerging business inside Checkr, operating across multiple verticals that we interact with in our everyday lives. We have strong traction — but our post-sale motion is still in its early stages. This role sits at the intersection of Customer Success, Technical Strategy, and Commercial Growth. You will own a portfolio of strategic accounts and be accountable for: This is not a reactive CSM role. This is not a pure TAM role. You are the strategic operator ensuring customers deploy deeply, expand meaningfully, and become long-term partners. If you want clear swim...