Shrine Expo Hall Guest Services Job Fair- March 25th!

Job description

WE'RE HIRING!: SHRINE EXPO HALL GUEST SERVICES JOB FAIR!: WHEN: Wednesday March 25th, 2026 1pm-5pm WHERE: The Shrine Auditorium & Expo Hall, 665 Jefferson Blvd, Los Angeles, CA 90007 WALK IN'S WELCOME DAY OF EVENT. JOB SUMMARY: Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue. They are responsible for providing a safe environment for all guests beginning the moment they enter the facility. The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner. PRIMARY RESPONSIBILITIES: - Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary. - Operate the various coat check rooms within established guidelines and procedures at the venue. - Scan tickets for entry into the venue, administer applicable wristbands for event entrance (21+, VIP Access, Private Event Access). - Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Moni...