Dispatcher

Job description

The Dispatcher is responsible for the coordination of communications between management/office personnel and outside entities/customers to field personnel. This involves analyzing information and resources to determine the necessary incident coverage and notification. MINIMUM QUALIFICATIONS: This position requires a minimum of one year of dispatching work experience or equivalent in natural gas utility or related field. This position must possess strong interpersonal skills and the ability to communicate effectively with internal and external customers, in addition to outside agencies. This position must also have the ability to work independently with minimal supervision and be able to prioritize workload, multi-task, have a thorough knowledge of other Southwest Gas departments, plus job knowledge of department-applicable practices and procedures, have the ability to read and interpret maps, must possess complex problem-solving skills, have the ability to make quick and accurate decisions and work under pressure and must have the ability to adapt to changes in technology and processes. TYPICAL JOB FUNCTIONS: Regular and predictable attendance is a condition of employment and is an...