Intern - IT
COPT Defense Properties · Columbia, Maryland, US
Position Summary Provide Tier I/II desktop operating systems and application support to end user base. Monitor help desk phone, email, and support ticketing...
Job description
Position Summary Provide Tier I/II desktop operating systems and application support to end user base. Monitor help desk phone, email, and support ticketing system to receive, record and resolve issues. Essential Functions: - Supporting the COPT Service Center with ticket management, endpoint management/imaging systems, and Tier 1 support to end users. - Support the network engineers in basic network administration tasks (we have an ongoing network redesign project underway). Qualifications: Pay: $18.00 per hour. - Other job-related duties as assigned. - Assist in Asset Management of IT equipment. - Rising junior or senior majoring in a relevant field. - Proficiency in Microsoft Office applications (Word, Excel and Outlook) and ability to learn company specific software. - Strong analytical, technical