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MEDICAL RECEPTIONIST

Arkansas Urology · Conway, Arkansas, US

Description Front Desk Medical Receptionist Responsible for handling daily front office reception and administration duties to include greeting and promptly...

Job description

Description Front Desk Medical Receptionist: Responsible for handling daily front office reception and administration duties to include greeting and promptly processing patients in a prompt and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone promptly and professionally, answering or referring inquiries. - Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. - Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. - Verify patient chart is complete and up to date, facilitate the completion of necessary forms, obtain signatures, and collect co-pays - Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. - Ensures availability of treatment information by filing and retrieving patient records. - Maintains patient accounts by obtaining, recording, and updating personal and financial information. - Ensures accurate and timel...