ITSM Asset Manager with German
Capgemini · Katowice, Silesia, PL
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by...
Job description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE: The ITSM Asset Manager is responsible for the full lifecycle of hardware and software assets, ensuring accurate data in the CMDB and effective governance of Asset & Configuration Management processes. The role focuses on cost optimization, compliance, data quality, and close collaboration with IT, vendors, and service partners. YOUR TASKS: - Manage and maintain IT Asset Management (ITAM) and SACM processes aligned with ITIL. - Register new hardware and software assets and ensure accurate CI relationships in the CMDB. - Conduct research on software renewals and identify savings opportunities. - Work with vendors and internal teams to track entitlements, contracts, and renewal data. - Identify and resolve gaps in the software renewal and SACM processes. - Perform planned CMDB...