Training Specialist & Technical Writer - (Data Center Cooling Solutions)

Job description

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: - Conduct onsite training sessions for key customers on the installation, operation, and maintenance of our data center cooling products. - Develop and deliver training materials, including manuals, presentations, and hands-on demonstrations. - Provide technical writing, support, and mentorship to customers during the installation and maintenance processes. - Collaborate with the sales and customer service teams to identify customer training needs and develop customized training programs. - Ensure customers are fully trained and confident in using our products to enhance their efficiency and happiness. - Maintain up-to-date knowledge of our products and services to provide accurate and relevant training. - Collect and analyze customer feedback to continuously improve training programs and materials. - Travel to customer locations as the need arises to deliver onsite training. - While we have this role poste...