Medical Collections Agent

Job description

Job Description The Medical Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts. Monday-Friday 8am-5pm This position pays an hourly rate PLUS a monthly commission/bonus structure. These positions work closely with Hospital billing and insurance claims to bring accounts current. Essential Functions: - Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options. - Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options. - Prepare correspondence on delinquent accounts. - Research disputed delinquent account balances and makes necessary corrections. - Review collection up unit and changes account status based on established procedures. - Review accounts to be recommended for closure and assists in report preparation. - Participate in regular meetings and communicates opportunities for process improvement. - All other duties as assigned. Minimum Qualifications: Background checks and drug screens are performed. Equal Opportunity Employer: Veterans, Disabilities - Previous Collections, Telecommunications, Sales and/or Telemarke...