Client Account Administrator

Job description

Company Description iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers. At iForce we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description: An exciting opportunity has arisen for an enthusiastic and outgoing individual to join our Customer Services Team in Stafford on a full time permanent basis. Salary: £26,032.50 per annum. Working hours: Monday - Friday, 09:00 - 17:00 As a Client Account Administrator you will work within the administrative team to deliver excellent customer service, providing client delight through efficient and accurate delivery of day to day tasks, whilst assisting the Account Executive in delivering innovation and exceptional service levels. Key Duties of a Client Account Administrator: - Management of client queries and log issues with site accordingly. - Assist with the creating and circulation of reports for both Returns and E.fulfilment in line with timeframes as spec...