Assistant Front Office Manager

Job description

Why us? Are you a guest service champion? Do you have astonishing communication, organization, and follow-up skills? Are you the first one to respond to guests and customers questions and concerns with confidence? Are you comfortable overseeing policies and procedures? Are you a mentor to professional peers? Do you love being a part of DC's history and representing a local specialty? Are you a continual learner with a thirst for excellence? Are you looking for company whose Core Values support growth and development? If you answered "yes", this might be the position for you! What will I be doing?: The position will assist in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial and GSS goals. To oversee all areas of operation relating to the guest experience for Front Desk, Night Audit, Bell Services, Valet Parking Services, and manages the front of the house activities. Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hote...