Lead Retail Associate- Clemson Team Store

Job description

JOB SUMMARY: The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations. The Retail Lead will be expected to work a part-time schedule which will includes days, nights, weekends, extended hours on game days and during events. General Duties and Responsibilities: - Drive sales results by consistent execution of daily operations - Support back of house operations; maintain stockroom organization - Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines) - Partner with Leadership team when making decisions including but not limited to; revenue targets, per cap and UPT (unit per time) - Work with Retail Associates to ensure an exemplary fan experience - Communicate expectations for assignments and projects to Retail Associates - Provide training and assistance to Retail Associates as required - Coach Retail Associates b...