Assistant Guest Services Manager

Job description

Company Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites. Job Description: Assistant Guest Services Manager Providing engaging, sincere, personalized service is one of the ways our Guest Services colleagues and leaders are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as our Assistant Guest Services Manager, where you will foster an engaged team, maximize operations and ensure exceptional guest service. Salary Range: $66,000 - $69,000 gross annually, depending on education and experience Job Duties Include: - Lead and manage all aspects of the Guest Services department and ensure all service standards are followed - Handle guest concerns and react quickly, logging and notifying proper are...