Mgr, Box Office-RRCR

Job description

We are currently seeking a dynamic and experienced individual to join our Theatre and Entertainment team. This position will be reporting to the Theatre Entertainment and Booking Manager. The successful candidate will be responsible for the day-to-day operations of the Box Office, Ticketmaster Events, Client/Guest Ticketing support along with other required theatre administration support. Duties and responsibilities for our Box Office Manager will include: - Represent the Company in a helpful, Courteous, and professional and customer service oriented manner. - Make routine decisions for Box Office, based on set guidelines and procedures. - Receiving, tracking and responding to customer inquiries and working with the appropriate internal teams to ensure action is taken. - Accountable for Box Office reports and general maintenance of needed supplies (example: ticket stock). - Accountable for maintaining the required Ticketmaster equipment for events (scanners, printers, etc.). - Development of new Ticketmaster Event listings; Manage and maintain existing event listings and settlements. - Responsible for Merchandise settlements (when applicable). - Manage general maintenance and clean...