Marketing Representative

Job description

A Marketing Representative is require to deliver fast, friendly, and professional service while accurately entering customer information and maintaining data integrity. Representatives must be knowledgeable about program benefits and effectively communicate them to guests, contributing to a positive and engaging customer experience. 1. Adhere to and understand all Grand Victoria Casino and Marketing standards, policies and procedures. 2. Obtain a strong understanding of the Internal Control Systems (ICS) as well as the Minimum Internal Control Standards (MICS). 3. Ability to comply with and maintain the Grand Victoria Casino’s Family Style Service. 4. Capability to answer a variety of questions regarding Grand Victoria Casino and services. 5. Efficiently enroll new members into the Caesars Rewards program. 6. Accurately input player information into the Casino Management System. 7. Correctly answer all questions related to direct mail programs and mail delivery, seeking out clarification from management, as needed. 8. Adheres to all Caesars Rewards policies and procedures as outlined in various program related manuals. 9. Responsible for the execution of all aspects of the Caesars...