IT Support Desk Technician - Part time

Job description

The IT Customer Support Computer Technician provides the “voice of the customer” for the Information Technologies department and is the front-line point of contact for all staff and student related technology concerns and issues. The IT Support Desk Technician’s role is to provide a single point of contact for end users to receive support and maintenance within the College’s desktop computing environment. This position is part of a team, focused on providing exceptional service that exceeds user expectations. The proper candidate is a motivated self-starter with strong interpersonal skills, a desire to learn and expand technical proficiencies, and the ability to work within a collaborative, team-oriented environment. Requisition ID: 848: Employee Group : Contingency: Schedule : 28 hours per week, flexible schedule (Flexibility is critical for this position. This position requires the availability to work evenings and weekends.) Compensation : $17.00: Reports to : IT Support Desk Team Coordinator Posting Opens: 10/1/2025: Posting Closes: Open until filled: ESSENTIAL FUNCTIONS: - Provide first-line technical support to GRCC’s students, faculty and staff via phone, chat, email, and fa...