Guest Experience Supervisor

Job description

Guest Experience Supervisor – Courtyard by Marriott Aberdeen Airport Are you a hospitality professional who leads by example and takes genuine pride in the guest experience? We're looking for a motivated and people-focused Guest Experience Supervisor to support our front office team and help set the standard for exceptional service at The Courtyard by Marriott Aberdeen Airport. Our hotel is located next to the Aberdeen International Airport, welcoming both business and leisure travellers from around the world. This is a brilliant opportunity for someone ready to take the next step in their hospitality career, combining hands-on guest service with real leadership responsibility. About the Role: As Guest Experience Supervisor, you'll be the first point of contact for both guests and the front office team during your shift. You'll support management in coaching and developing your colleagues, ensure smooth day-to-day operations at the front desk, and take ownership of delivering a consistently outstanding guest experience. Aberdeen | £13.53 per hour: What You'll Do: Leadership and Team Support: - Act as a role model and mentor for the front office team, working alongside colleagues to...