Head Technician

Job description

Benefits: We are seeking a Head Technician to become an integral part of our team! You will oversee and conduct carpet cleaning services using various methods (e.g., hot water extraction, steam cleaning, dry cleaning). As well as conduct and lead all restoration and water mitigation jobs including water, fire, storm and odor damages. Responsibilities: - 401(k) - Free uniforms - Profit sharing - Health insurance - Flexible schedule Technical Expertise: - Supervise water damage restoration processes, including water extraction, drying, dehumidification, and mold remediation. - Troubleshoot and perform maintenance on cleaning and restoration equipment, ensuring they are in proper working order. - Ensure all treatments and services comply with industry standards and safety regulations. Team Leadership and Training: - Lead, mentor, and train junior technicians to ensure high-quality service and adherence to company standards. - Manage scheduling and assign tasks to team members, ensuring all jobs are completed efficiently and on time. - Perform performance reviews and provide constructive feedback to staff. - Foster a positive and productive work environment. Customer Interaction: - Int...