Customer Service Representative

Job description

This role is not open for submissions from outside staffing agencies Customer Service Representative LOCATED AT (Map Beforehand): 5550 Westfield Dr. Atlanta, GA 30336: What Brought You Here: - Pay range: $18-$20/hr. depending on experience - Quarterly Incentive Compensation Bonus Plan based on company performance - Quarterly safety bonus opportunities - Shift Days and Hours: 1st (M-F, 8:00am – 5:00pm) - Benefits starting DAY ONE! Who You Are: A Customer Service Representative supports the organization by telephone, fax, or email by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This role Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. What You Will Be Doing: - Receives telephone and fax request for price quotations, order changes, adjustments, and cancellations directly from customers. - Responds to requests for quotations, lead times, and other information from customers via telephone, email or fax. - Develops strong customer relationships and relays pertinent order information to customers. Achieves and maintains rap...