Automation Support Specialist

Job description

Who We Are US Cold owns and operates one of the most complex temperature-controlled logistics networks in North America. Every day, our systems coordinate the storage and movement of food at national scale across a network of state-of-the-art distribution centers, including multiple highly automated warehouse facilities. We continue to advance our core warehouse and logistics platforms. Our current focus is on modular, event-driven, API-first and cloud architectures. We continue to enhance reliability and accelerate engineering productivity by strengthening our SRE and AI practices. This is a large investment in innovation to continue to drive operational excellence at our facilities. If you want to build durable systems that operate in the physical world at scale, this is that opportunity. The Role: The Automation Support Specialist is a frontline technical operator for US Cold’s automation, middleware, and warehouse systems. This role exists to keep complex distributed systems stable while they evolve , and to ensure issues are diagnosed, routed, and resolved with technical rigor. You will sit at the intersection of software, automation, and operations , supporting live systems t...