Director - ERP Implementation Services (K-12)

Job description

Director of Professional Services Harris School Solutions - Remote The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials products to our customers. You will work collaboratively with a motivated, experienced executive team to build an organization that delivers exceptional financial results and long-term organic growth. What your impact will be: - Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets. - Regular monitoring & measuring of the priorities, providing coaching and guidance to team members - Collaborate with various levels of team members to maximize the effectiveness of the business as a whole - Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers. - Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high lev...