Client Success Coordinator

Job description

Job DetailsJob Location: Rainbow Office - Las Vegas, NV 89107Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $47,500.00 - $75,000.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: Customer ServiceJob Purpose: The Client Success Coordinator 3 is a senior-level, client-facing role responsible for leading high-value client relationships, driving strategic account outcomes, and mentoring client success team members. This role combines advanced relationship management with a deep understanding of business services to serve as a trusted advisor to clients and an internal advocate for their long-term success. The CSC 3 takes ownership of complex accounts, contributes to the client success strategy, and plays a critical role in client retention, revenue growth, and operational excellence. As a departmental leader, the CSC 3 also supports training, process innovation, and cross-functional collaboration to elevate the overall client experience. Key Responsibilities: Client Strategy & Executive Relationship Management Serve as the primary strategic advisor for high-value and complex client accounts, ensuring alignment between client objectives and service deliver...