LifeSpa-Coordinator

Job description

Position Summary The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed. Job Duties and Responsibilities: ​ - Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner - Converts LifeSpa questions into appointments - Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs - Suggests upgrades or add-ons to products and services - Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments - Uses all required safety devices to comply with company safety rules Position Requirements: ​ ​ Preferred Requirements 1 year of receptionist experience - High School Diploma or GED - 1 year of customer service experience - CPR and AED certified within 30 days of hire - Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook -...