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Sr Business Support Manager - Debt Capital Markets

Citizens · Boston, Massachusetts, US

Role Overview Citizens is seeking a Senior Business Support Manager to support Capital Markets & Advisory’s COO division.

Job description

Role Overview Citizens is seeking a Senior Business Support Manager to support Capital Markets & Advisory’s COO division. This role sits at the center of the debt platform and is responsible for business management, governance, and operational execution across all debt products, including Debt Capital Markets, Leveraged Finance, and Structured Finance. In addition to day-to-day execution, this role plays a meaningful role in driving operating efficiency and scalability across the debt platform. The Senior Business Support Manager partners closely with the Debt Products COO and senior leadership to help the franchise scale—improving transparency and access to information, simplifying workflows, strengthening controls, and enabling consistent execution as volumes grow, products evolve, and regulatory expectations increase. This position is well suited for a highly organized, product-savvy professional with front- or middle-office experience who thrives in a fast-paced, multi‑stakeholder environment. The role combines hands-on execution (reporting, governance, and process coordination) with strategic exposure, offering the opportunity to influence how a multi-product debt platform ope...