Customer Care Manager, Primary care

Job description

Customer Care Manager, Primary Care Rotterdam, Netherlands: Drive meaningful change in patients' lives by bringing life-saving treatments to the communities that need them most. Your new role: As a Customer Care Manager in Primary Care, you'll take ownership of your territory across Rotterdam and Zeeland, building strong customer relationships and ensuring our innovative products reach patients living with serious chronic diseases. You'll be at the frontline of our mission, translating strategy into action and making a tangible difference in your assigned geographic area. Your day-to-day responsibilities will include: - Analyzing and diagnosing your territory to identify opportunities and develop effective sales strategies that drive growth. - Creating and executing comprehensive territory plans that ensure our products reach the right customers at the right time. - Building and maintaining effective relationships with healthcare professionals, providing them with up-to-date information on our products, devices and indications - Conducting customer contacts and ensuring accurate registration in IO Engage to maintain visibility and follow-up. - Collaborating with cross-functional te...