Access Specialist - Office of Student Access and Accommodation

Job description

The Division of Student Affairs seeks an Access Specialist to serve students with disabilities registered with the Office of Student Access and Accommodation (OSAA). The position is in-person on campus, requiring strong interpersonal skills, attention to detail, and the ability to assess needs, problem-solve, and follow through on service delivery for registered students with disabilities. Essential Duties and Responsibilities: Student Support and Compliance (60%) - Conduct disability intake appointments for students, maintain accurate and confidential records, and guide students through the process of accessing and implementing disability related services. - Utilize active listening and thoughtful inquiry to assess needs during intake and follow-up appointments. - Explain departmental and university services, processes, and expectations in a clear, supportive, and accessible manner. - Collaborate with internal staff and external partners to coordinate services and ensure a seamless support experience. - Assist individuals in implementing approved services, including follow-up communication, troubleshooting barriers, and adjusting plans as needed. - Monitor ongoing cases to ensure...