IT Coordinator

Job description

What You'll Be Doing Job Scope: Generally responsible for the IT help desk and resolving end user support issues. This position will provide hardware and software support for a wide variety of software programs. Hardware will include desktops, printers, telephones and any other electronic equipment supported by the IT department. Work will be performed under general supervision. Primary responsibilities will include but are not limited to: Serving as primary point of contact for end users companywide including resolving end user support issues through the help desk ticket system and phone calls. Providing hardware and software support for a wide variety of software programs. Hardware will include desktops, printers, telephones and any other electronic equipment supported by the IT department. Working closely with the PC/Network Support Analyst in resolving helpdesk issues. Coordinating efforts to resolve end user requests using remote technology. Ideal Background: Education: High School Diploma or equivalent is required. Advanced Technical coursework or College degree is preferred. Certification: A+ Certification is preferred. Experience: This position requires 3+ years of relevant...