Guest Service Associate

Job description

Position Title: Guest Services Associate Department: Guest Services: Supervisor: Guest Service Supervisors, Director of Guest Services Position Status: Part-time: Company Overview: Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages. Position Description: Responsible for the following activities: selling daily admissions-related items, advertising zoo membership, checking in, assisting and greeting guests. Duties and Responsibilities: Guest Relations - Provide zoo visitors with the highest quality of customer service at all times, including appropriate greetings and handling of transactions. - Maintain professional conduct at all times and consistently model the organization’s values in all interactions with colleagues, guests, and stakeholders. - Maintain regular and reliable attendance - Be flexible in working various guest services locations including cross training in ticket sales, membership recruitment, token sales, running the Wild Animal car...