Retail Loan Collections Manager

Job description

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets. CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus ABOUT THE ROLE: The Retail Loan Collections (RLC) Manager is responsible for overseeing the collection and control of consumer, mortgage & indirect loan accounts that are delinquent, charged off, or experiencing other repayment challenges. Responsibilities include planning, directing, and controlling the retail loan and assigned small business collections function; ensuring that established collection policies, proced...