HVAC Dispatcher

Job description

About Stephen K. Denny, Inc. Stephen K. Denny is an established company with over 30 years of experience as a full-service HVAC contractor. We provide top-tier service and quality products in the Jupiter area and neighboring communities of South Florida. About the Role: Stephen K. Denny is seeking a full-time Dispatcher to deliver exceptional customer service while ensuring our technicians are fully equipped to arrive on time and complete their work efficiently. This role is critical to keeping our daily operations running smoothly. As the Dispatcher, you’ll serve as the central point of communication between customers and technicians—gathering important information, scheduling appointments, and keeping everyone informed. You’ll proactively confirm upcoming appointments, maintain accurate customer records, and quickly adapt to schedule changes when needed. This position reports to the General Manager and is based in our growing Jupiter, FL office. What You’ll Do: Answer incoming calls promptly and professionally Schedule and confirm service appointments with customers Dispatch and coordinate technicians to ensure efficient routing and on-time arrivals Accurately collect, enter, and...