Service Team Lead

Job description

Lead a high‑performing client‑focused team at the heart of a global organisation where your expertise will directly influence service excellence and client satisfaction. In this role, you’ll have the opportunity to shape a key operational function, guiding a growing team while contributing to strategic improvements across the Client Experience organisation. You will work closely with high‑value clients, collaborate with cross‑functional teams, and take ownership of meaningful projects that drive efficiency, enhance processes, and support business growth. This is an exciting chance to expand your leadership capabilities, strengthen your industry knowledge, and make a significant impact in a supportive and evolving environment. Your key responsibilities as a Service Team Lead will include: You will need the following experience and skills to join us as a Service Team Lead: FE fundinfo is a leading financial data provider, connecting the investment industry across the UK, Europe, and Asia-Pacific through an integrated platform. Our skilled team empowers clients with data-driven insights, making the industry Navigate Complexity with Confidence! At FE fundinfo, you’ll join a collaborati...