Benefits Assistant

Job description

Responsibilities: - Responsible for reconciling and processing Summer Day Camp and Holiday Program provider invoices - Open, review and process, Summer Day Camp Reimbursement and Cultural Arts Stipend forms for member reimbursement and provider payments - Reconcile, post and apply member co-payments to related programs, maintain members and provider payment files - Respond to member and provider inquiries via email, fax and phone and assist walk-in members as needed - Research and follow-up with members regarding copayments, outstanding balances and vendor disputes, - Present at the service provider workshops and member trainings; and cross-train to assist with after school and day care voucher processing - Perform additional duties and projects as assigned by management Qualifications: - High School Diploma required; Bachelor’s degree in Accounting/Business or equivalent years of experience preferred - Minimum one (1) year of data entry experience and one (1) year of customer service experience with familiarity with basic accounting and business practice principles required - Basic skill level in Microsoft Word and Excel required and knowledge of KIDS, RightFax, SmartSheet preferr...