Manager, Family Admissions

Job description

The Manager, Family Admissions leads a centralized team of Family Admissions Specialists (FAS) responsible for driving enrollment growth across a nationally scaled childcare portfolio. This role combines data-driven strategy with strong sales leadership to improve classroom utilization, optimize funnel conversion, and increase overall enrollment performance. The Manager leverages analytics (PowerBI, CRM systems) to identify trends, develop targeted action plans, remove barriers to enrollment, and ensure consistent execution of best-in-class lead management practices. This leader partners closely with field leadership (Directors, DMs, RMs, DVPs) to ensure full-cycle engagement—from initial inquiry through director follow-through and successful enrollment. This is a performance-driven sales leadership role operating within a centralized support function (not school-based), with accountability for driving measurable enrollment outcomes across supported schools. Key Responsibilities: Sales Leadership & Team Performance: - Lead, coach, and mentor Family Admissions Specialists to achieve and exceed enrollment goals. - Drive consistent execution of lead management standards across the tea...