Golf Outside Operations Supervisor
Arcis Golf · US
Club Location: The Woodlands Country Club, Trails Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and e...
Job description
Club Location: The Woodlands Country Club, Trails Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Key Responsibilities: 1. Guest Services: - Welcome and assist golfers with their bags, equipment, and provide exceptional customer service. - Manage the golf bag drop area, ensuring a smooth and efficient check-in process. - Coordinate tee times, cart rentals, and other golf-related services for guests. - Address customer inquiries, concerns, and complaints in a professional and courteous manner. 2. Staff Supervision: - Train and schedule outside service staff. - Supervise and motivate staff to maintain high standards of service and professionalism. - Conduct performance evaluations and provide constructive feedback. 3. Equipment and Facilities Maintenance: - Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities. - Monitor and ensure the proper functioning of golf carts, range equipment, and practic...